Privacy Policy

1. Overview

LumenMark LLC (“Company,” “we,” “us,” or “our”) operates the SpectraDx website at spectradx.ai (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site.

2. Information We Collect

Information you provide

• Contact form submissions: name, email address, company, and message content when you contact us
• Newsletter subscriptions: email address when you subscribe to our newsletter
• Demo requests: name, email, company, and role information
• ROI Calculator: email address if you request a detailed report

Information collected automatically

• Analytics data: we use Plausible Analytics, a privacy-focused analytics service that does not use cookies and does not collect personal data. Plausible collects aggregate, anonymized usage data such as page views, referral sources, browser type, and country-level location.
• Server logs: standard server logs may include IP address, browser type, and request timestamps for security and performance monitoring

Information we do not collect

• Spectral data: files uploaded to the Spectral File Viewer are processed entirely in your browser. No spectral data is transmitted to or stored on our servers.
• Tool inputs: responses to the SaMD Classification Tool and inputs to the ROI Calculator (other than email if you request a report) are not collected or stored.

3. How We Use Your Information

• To respond to your inquiries and provide requested information
• To send newsletters you have subscribed to
• To deliver requested reports (e.g., ROI analysis)
• To improve the Site and our services
• To monitor and analyze usage trends
• To protect against malicious or unauthorized activity

4. Third-Party Services

We use the following third-party services:

• Resend: for transactional email delivery (contact form responses, newsletter distribution)
• Plausible Analytics: for privacy-friendly website analytics (no cookies, no personal data)
• Vercel: for website hosting and infrastructure

We do not sell, trade, or rent your personal information to third parties. We do not share your information with third parties for their own marketing purposes.

5. Cookies

We do not use tracking cookies. Plausible Analytics operates without cookies. Essential cookies may be used for site functionality (e.g., session management) but do not track personal information.

6. Data Retention

We retain contact form submissions and newsletter subscriptions for as long as necessary to provide the services you requested. You may request deletion of your data at any time by contacting us. Analytics data collected by Plausible is aggregated and anonymized and cannot be traced back to individuals.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of newsletter communications at any time
• Object to processing of your personal information

To exercise any of these rights, contact us using the information below.

9. Children's Privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

11. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at our contact page or email privacy@spectradx.ai.